Hi. I have questions to ask. While using the JENNIFER, I noticed an error at two of our affiliates. Two companies are under similar environment.
OS : Linux server
WAS : Tomcat and web logic 12c.
JDK : 184.108.40.206
JENNIFER version : I tried with 4.6.0 and 4.6.2 version as well. But still notice the same problem.
All of sudden, WAS became hang up. While JVM is in the process, the task screen became stopped. I noticed a sign of STOPPED on the JENNIFER screen. Even if I applied the kill-3 PID at the Linux telnet, the thread dump has not been dropped. (nothing changed. It was well dropped before the WAS became hang up.) The heap memory did not increase before the WAS became hang up. The heap dump is not dropping while the thread dump has not been left. I do not know what to do.
According to a person in charge of the webpage, he had not seen such problem before installing the JENNIFER. The problem irregularly occurs. I am not sure the problem directly relates with the JENNIFER. Have you experienced similar case on a website with JDK 1.7?
lwst.setup.jdk7.jar and lwst.boot.jdk7.jar have been applied.
Can you at least tell how could I analyze the root cause? (situation that thread dump does not work with kill-3.) thanks for your support.