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Tech notes updates

Please, update the articles in the tech notes to version 4.5. I have been waiting for it for a long time but there has been no updates in recent years.

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Does JENNIFER show threads as well? (ERROR_SYSTEM_CPU_HIGH_LONGTIME)

I am currently using JENNIFER and I see the, ERROR_SYSTEM_CPU_HIGH_LONGTIME alert. The WAS server occupies most of the CPU usage. If I want to find the exact cause, I have to see the thread. How can I...

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X-view JSP profiling

When I executed JSP, I saw the following in my X-view. I have two questions. 1. Program execution is completed… 0000[18:07:01 926][ 0][ 0] [ACTIVE] ExecuteThread: ‘3’ for queue: ‘weblogic.kernel.Defa...

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Why do I get the “Fail” message when I set the –d64 option to Y given that the OS and JAVA are both 64 bits?

Hello? This is Byun Sang Il from ISN. OS : uname -a SunOS server64 5.10 Generic_142910-17 i86pc i386 i86pc WAS : JEUS 6.0.0.7-b242 java -version java version “1.6.0_25” Java™ SE Runtime Environment...

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Broken Korean fonts in the performance DB

Hello?. In the real time X-view’s profile, the contents of SQL and the Param1, 2 values are successfully displayed in Korean fonts. But when I select the SQLS or SQLS_10M_01~31 table by using q query...

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During installation, a Java home related error occurs.

######################################################## Step 1. Select Java Application Server ######################################################## Send me e-mail at tech@jennnifersoft.com, if yo...

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The query build does not operate.

Hello? When I opened up the query build window, I found out that none of the buttons such as query build or initialization worked. I am looking forward to your advice on this. Thanks.

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Why do the standby time and the concurrent user count increase while there is no service requests?

I came across the following question while using JENNIFER. When I actually was not using the service, the number of daily concurrent users is increased on the graph. The time is 00:00 ~ 06:00, TPS is...

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There are too many transactions without the profile information.

Hello? I am currently using JENNIFER 4.2. I think there are about 6 million daily transactions. Mostly, I am using X-View for the monitoring purposes. When I drag my mouse to select some transactions,...

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I don’t see the lower graphs in Statistics > Statistical Analysis.

On a specific date, in Statistics > Statistical Analysis, I do not see the data such as the throughput, utilization, CPU or memory. What is the reason for it? I am looking forward to your answer.

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After installing a trial version of JENNIFER 4.5, the DB connection count is wrong.

Stacktrace Added: at com.javaservice.lwst.SocketWrapper.getInputStream(Unknown Source) at java.net.Socket.getInputStream(Socket.java:785) at com.mysql.jdbc.MysqlIO. < init > (MysqlIO.java:299) at c...

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licence key is valid

I am currently setting a JENNIFER trial version that I downloaded. Installation is done successfully, Since it is Jeus based, I have the following while booting Jeus, C:\Program Files\Java\jdk1.6.0...

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It does not work in Chrome.

It works ok for firefox and IE but it does not for Chrome. What should I check? Other general applets are working ok.

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Inquiry about JENNIFER upgrades

I am currently using JENNIFER 4.0. I would like to upgrade it to 4.5. Can I just upgrade the server? Or do I need to upgrade the agent as well? And how can I perform actual upgrades? Any specific met...

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JENNIFER log inquiry

Hello? I am currently using JENNFIER as a monitoring tool. I scraped what is in X-view and saw the details as follows. [0001][14:07:24 660][ 4][ 0] SOCKET-ISTREAM Socket[addr=,port=,localport...

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JAVA HOME setting error

During agent installation, an error occurs in STEP3. I have no idea what the cause is. I am attaching the details. Please check it for me. Send me e-mail at tech@jennifersoft.com, if you can’t find Ja...

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Problem of adding a utility with similar functions as JENNIFER

Hello! I downloaded the jennifer temporary license file for installation. But there is a problem. ^^;; The test environment is shown as follows. WAS : tomcat 6.0 JDK : 1.5_02 OS : fedora Core 12 x86_x...

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JENNIFER agent installation

Hello, I am trying to install a JENNIFER agent but I can’t set the directory properly after executing the preinstall.bat file. The current version of WAS is jboss5.1 and is it possible to install a JE...

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Can you check whether the apache server is down by using JENNIFER?

Can you check whether the apache server is down by using JENNIFER?

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SMS setting

How is SMS set in JENNIFER 4.0? The SMS server we are currently using transmits it when the data is inserted in the Oracle DB.